APPAULING SERVICE

I paid my data account late on 25 Nov. Unfortunately I got my ref wrong. On 29 Nov I contacted yhe accounts dept and was requested to mail my banking app proof of payment to Sanele Songo. Nothing happened. I then contacted the accounts dept again and was told to mail proof of payment to Tseko Motaung. Nothing happened. I contacted the accounts dept for a 3rd time and only then the data line was restored. All was fine On 3 Dec I lost my data connection. I contacted the cust service dept and was told that my account was in arrears and I had to contact the accounts dept on Wednesday 4 Dec. I tried to contact *** 5 times without success. Eventually on try no 6 I got thtough to an Indian gentleman who yold me to send proof of payment again to Sanele Songo and that the line would be activated wiyhin 30 minutes. That was at 08:30. By 12 pm I still had no internet and I phoned the accounts dept again. The consultant put me on hold after I explained everything to her. I was cut off after 9 minutes of listening yo that irritating repetitave song. I phoned again and got through to Ayanda who promised me she wouldnt put me on hold while she tried to resolve the issue after explaining everything again. After 12 minutes she informed me that Sanele Songos mail was out of order but thst she would make sure my line was activated within 2 hours. That was around 12:45. It is now 20:13 and I STILL CANNOT access my internet.... WHEN IN HELL ARE THEY GOING TO RESOLVE THIS ISSUE MY ACCOUNT IS NOT IN ARREARS I GAVE THEM THE ERRONIOUS REF NO. Surely they can track the payment with this ref no and credit my account THEY ARE JUST NOT INTERESTED IN GOING THE EXTRA MILE... I have been very friendly during this whols ordeal....I HAVE NO HAD ENOUGH OF THEIR INCOMPETENCE... MY NEXT CALL WILL NOT BE A FRIENDLY ONE AND THEY SHOULDNT QUESTION ME IF I INSIST ON LIASING WITH A SUPERVISOR OR MANAGER SICK OF THEIR **** SERVICE... They dont even have my contact no as they cannot contact me on the data contract no. The sim is in a mifi router.. Will probably not even respond to this