Appauling customer protection of information!!!

<p>My husband received an sms from Burnard Raaff & Associates on behalf of Vodacom stating that he owes an amount of approximately R 1500 . He then called them back to gain clarity and they mentioned that they would garnish him for the balance outstanding. My husband mentioned that his last contractual obligation with Vodacom ended in 2015 and had no other encounter with contracts so whatever since then. He even went to the Vodacom shop to indicate that he wanted no other form of relation with Vodacom due to the ********** activities that had taken place in his name. We are rather appaulled that after so many encounters with Vodacom and dealing with the ***** department that such issues have not been resolved and are still experiencing bad protection of our personal information which is in contravention of the POPI Act.</p>