kM
keoabetswe M

1 reviews | Active since Jul 2014

11 Jan 2016, 18:17

Appauling attitude and billing

Vodacom ' s call centre is as useless as one can possibly think.They think they are running a company for idiots as them and man oh man are they mistaken.their call agents are disrespectful and stupid.Really stupid.Knowledgeless and not attentive.Defensive and mediocre.I am sickened by Vodacom ' s service.I have a contract with them taken out past June and I will settle the amount with them to retract myself from their books.They ***** money out of people's pockets and are doing it proudly.One agent says one thing the next says another.I want my money back!!!!!!I'm sick of paying for people's *********** service and then I get told it's an error.Like hell it is.

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Replies (1)
Vodacom
Vodacom's reply12 Jan 2016, 09:13
Official
Hello kbmoeng1@,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team