GS
Gareth S
1 reviews | Active since Oct 2014
02 Mar 2015, 17:03
Apparently Vodacom don't want new Fibre clients
Good Day<br> <br> I initially requested Vodacom to contact me via their website on the 29/01/15. My company looking for a fibre solution to support our ever expanding cloud services and vodacoms new pricing looked like a definite possibility. I was sent an automated mail saying a consultant would contact me back shortly with the *** .<br> <br> After a week I called the call centre and was assured that someone would call me back later that day, but alas that never happened. 3 days later I called again and this time insisted on speaking to a manager. He once again took down my details and apologised for the \converged"team which are responsible for Fibre solutions"
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Replies (1)Vodacom's replyOfficial
03 Mar 2015, 09:05Hello Skyylark,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply03 Mar 2015, 09:05
Official
Hello Skyylark,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
