GS
Gareth S

1 reviews | Active since Oct 2014

02 Mar 2015, 17:03

Apparently Vodacom don't want new Fibre clients

Good Day<br> <br> I initially requested Vodacom to contact me via their website on the 29/01/15. My company looking for a fibre solution to support our ever expanding cloud services and vodacoms new pricing looked like a definite possibility. I was sent an automated mail saying a consultant would contact me back shortly with the *** .<br> <br> After a week I called the call centre and was assured that someone would call me back later that day, but alas that never happened. 3 days later I called again and this time insisted on speaking to a manager. He once again took down my details and apologised for the \converged"team which are responsible for Fibre solutions"

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Replies (1)
Vodacom
Vodacom's reply03 Mar 2015, 09:05
Official
Hello Skyylark,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team