1 reviews | Active since Jun 2016
Apparently I am a inconvenience to Micheal customer care
<p>Well, when i phoned now again spoke to Micheal at customer care, he yawned when answered the phone, took long silences and heared him talking to a colleuge in the backround about facebook and whatsapp, then sighed when i told him my complaint, as if how on earth can I expect him to work on a friday and help resolve my issue, after a long period was put through to support and when i finally went through the extremely rude consultant on that side answered and when i told him the problem he put the phone down in my ear!!!!!</p> <p> </p> <p>Vodacom has the worst customer care!!!!!! and extremely rude and lazy!!!!!!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
The reported incident has been reviewed and assigned to the our Quality Support
Please to our correspondence communicated
Warmest regards
Elroy
The reported incident has been reviewed and assigned to the our Quality Support
Please to our correspondence communicated
Warmest regards
Elroy
