Appalling Vodacom After service

I logged a fibre relocation with Vodacom in August and to date I have not received any feedback and I’m seating with a router with no connection to date .

When you call the contact center, nobody is able to answer you as when your issue will be resolved, you ask for seniors and you get told it’s being escalated. You call again you get a different somebody who is unable to provide feedback after escalation, you ask for a senior you get told they are in meetings and they will contact you, I’m still waiting for a call.

You try going through friends, and you get a little bit of way and you get stuck again, the contact number on the quote doesn’t work, you are left with an email contact that doesn’t respond to emails.

You go to Vodacom customer service, they can’t help you or you escalate nothing, they refer you back to the fibre contact center.

I’m beyond frustrated, irritated with this appalling after service from Vodacom.