Appalling to say the least service and feedback
Calling the call center more than 10 times a day only to be transferred to a number that rings and eventually goes to voicemail. Call center agents do not know what to do with these type of queries, Terrible service.All I need is an update on an Identity theft issue and that the issue be resolved. Its been almost a week with absolutely NO feedback from Vodacom or the ***** department.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team