1 reviews | Active since Mar 2010
Appalling signal
<p>I've been experiencing signal issues. At first I thought I'd be patient and see if it improves. Then I thought maybe it's my handset, so I took out a second contract with Vodacom. Then when it was apparent that it was a signal issue, I reported it on 09/09/2016 after having had terrible signal for nearly a month already . A tech came out, and confirmed it was a problem on their signal tower. The problem persists!! I'm losing business by not being able to complete calls at my office. Fix it soon or I'm porting to a competent provider. Check my contract, I can cancel with immediate effect. I refuse to lose any more business because of this. Feel I have been more than patient. The service request reference S3-G6P2V-VHGTU</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Kindly note the reported instance has been flagged with our Regional Team, they will provide detailed feedback.
Thank you for the time and effort taken to voice your dissatisfaction to our office.
Elroy
Best regards,
Kindly note the reported instance has been flagged with our Regional Team, they will provide detailed feedback.
Thank you for the time and effort taken to voice your dissatisfaction to our office.
Elroy
Best regards,
