Appalling services from Vodacom and still not resolved after 9 months!!!

<p>Vodacom did an elegal sim swap without my knowledge and R30 000 was ****** out of my personal account with the one time password being sent to the person that did the sim swap in a vodacom shop. Since last year September 2016 when I logged the complaint Nothing has been done. Not even a sorry. I phone to customers services and spoke to maybe 30 deverant managers and I have to phone every time and nobody comes back to me. I would like to know how many other reports like mine is out there. I innocent in the matter. Lost money and Vodacom is still smiling the matter of and still Pending!!!!!!!!!!!!??????????!!!!@@@!!!!!</p>