APPALLING SERVICE/Lack thereof

I haven't been able to receive or make calls since 12h00 Tuesday 21 May 2024. I went to a vodashop and they called their contact centre where I was told this would be escalated. Called the next day and was informed it will be sorted within 24 to 48 hours. Called 52 hours later and was all of a sudden told the maximum waiting time is 72 hrs. Decided to go back to a vodashop today and was informed only the call centre can assist. Such an inconvenience. I still not connected. What more am I supposed to do. To think I have been with vodacom for so many years

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