1 reviews | Active since Mar 2016
APPALLING SERVICE - VODACOM BUSINESS
I have been waiting for 2 weeks for a response regarding a business request. The call centre agents just transfer you to another division as they do not seem to understand what is required. I have to constantly repeat my request as my call gets transfered from division to division!!! I have left my details as requested for an account manager to contact me but this is not happening!! I have called everyday but still no asssistance!!!<br> <br> How long does it take to get any response for a business related enquiry!!! The account manager does not bother returning my calls or provide any assistance!! ITS NOW 2 WEEKS AND I HAVE HAD NO RESPONSE OR FEEDBACK!! THIS IS PATHETIC SERVICE!!<br> <br> So now I look *********** at acquiring a simple quote because of the horrible service provided by Vodacom!!<br> <br> If this is the attitude regarding new business for Vodacom, makes me wonder what the after service will be!!!<br> <br> APPALLING SERVICE!!!!!
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
