CS
Celeste S
1 reviews | Active since Sept 2020
20 May 2022, 11:33
Appalling Service Vodacom
Vodacom's support when you are the victim of ***** is appalling! I reported ***** using my name to Vodacom in November 2021. They confirmed the ***** and advised the account was closed. I STILL have a credit bureau listing against my name for this ********** account and today I was handed over to collection agents for this account again.
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Vodacom's replyOfficial
20 May 2022, 13:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 May 2022, 13:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team