SM
Sinenhlanhla M
1 reviews | Active since Jul 2014
13 Dec 2018, 10:41
Appalling Service- Still
I sent out a review yesterday (12-12-2018) requesting Vodacom to contact me regarding an alert made for suspicious activity happening on my account. I have still not received any assistance. The official business response can through yesterday. I am still waiting for someone to call/assist, can this be treated as an urgent matter please.
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Vodacom's replyOfficial
13 Dec 2018, 11:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2018, 11:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team