AM
Anele M
1 reviews | Active since Feb 2013
08 May 2021, 19:44
Appalling service, nog surprised though
Vodacom and first VVM attornies and now MBD INC are still adamant that I owe Vodacom some money and that I must call *** regarding account that I closed. Vodacom allowed someone to open an account using my details and are reluctant to conduct an investigation. This nonsense is dragging for 2 years now and it makes my credit record to be bad.
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Vodacom's replyOfficial
09 May 2021, 11:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 May 2021, 11:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team