NM
Nadie M

1 reviews | Active since Jul 2017

01 Jul 2017, 22:35

Appalling service from Vodacom store

<p>I'ts been 3 weeks since I went to the Vodacom store in Rosebank mall regarding a phone that I wanted on contract. And ive yet to receive feedback from them.</p> <p>For how long does it take for a contract to be processed? I called numerous times and all I get is"we still processing it" I even went to the store and I was told to go to MTN.</p> <p>is this how you guys run business?!</p>

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Replies (1)
Vodacom
Vodacom's reply02 Jul 2017, 06:12
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,