Appalling Service from Vodacom Insurance

This is a second complaint regarding the same issue. My first hellopeter complaint dated 14 July 2022 was ignored! Despite their response that someone will phone me. NO ONE PHONED ME!

It's as if they know there will be no repercussions for treating customers badly. They are simply not bothered.

I have been dealing with both the manager and team leader and have been sent from pillar to post.

They owned up to the fact that they paid my reimbur*****t into an incorrect bank account on the 29th of July 2022, despite being debited on the very same account every month. I also furnished the correct banking details when I made the claim.

The claim itself was sent to them 3 July 2022!