Appalling service from Vodacom and why are you still taking my money!?

<p>I am turning to this platform in the hope that Vodacom can contact me with a solution to my query. I have visited two different stores and have spent the morning on the phone to Vodacom's accounts department ( ********** ), was transferred 8 times but my query is still not resolved. I would like to find out why monthly subscription fees are still being debited from my cheque account after I ported out to Cell C in December 2016. I have received confirmation from each person I have spoken to at Vodacom that my number is no longer active, but not a single person can tell me why money is still being taken off my account and how I will be reimbursed. Can Vodacom please call me to have this resolved. I would also like to cancel my data contract with this service provider.</p>