TL
Travis L
1 reviews | Active since Apr 2018
10 Jan 2019, 09:59
Appalling service from Vodacom
Appalling service from vodacom! I have requested my contract to be amended about 3 months ago yet no action has been taken into the matter. After numerous calls they said I would need to pay a migration fee which I was invoiced for and have payed, yet my contract has not been changed and I am paying 4 times the amount that i should be. If this is not sorted out I will seek legal advice and take action.
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Vodacom's replyOfficial
10 Jan 2019, 11:06Dear Customer,
Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jan 2019, 11:06
Official
Dear Customer,
Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team