SP
Sulandi P
1 reviews | Active since Jan 2010
03 Feb 2015, 10:11
APPALLING SERVICE FROM VODACOM
How long does it take to process a payment and open a line? How many times do one have to phone in to get any answers? Payment was made 1 February 2015. Proof of payment was sent 1st, 2nd and 3rd of February 2015, numerous times. Absolutely shocking!!!
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Vodacom's replyOfficial
03 Feb 2015, 10:58Hello S d P,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply03 Feb 2015, 10:58
Official
Hello S d P,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team