Appalling service

I have been a customer for more than 20 years and also have Fibre through vodacom. My line was suspended as missed a payment, they asked me to pay and my line will be open, all this on a recorded line. I even proof of payment, after paying I get told it will take 2 days to reflect, I was not told this when they wanted payment, my money is gone from my account, they proof of payment but I am still without service, called a few times with no joy. Talk about service? It's all the money, you'll be lucky if you get what you paid for. Absolutely disgusted and disappointed.