JN
Jeff N
1 reviews | Active since Feb 2014
21 Aug 2015, 09:14
APPALLING SERVICE AND NEGLECT
While I was overseas my internet data sim card was debited with approximately R34000.00. I have been trying to resolve this for the last 3 weeks without success. The service has been appalling. I cannot speak to somebody who can make a decision. I have wasted incredible amount of time going through the call center. Is there nobody at Vodacom who can assist me?
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Vodacom's replyOfficial
21 Aug 2015, 10:50Hello jeffnorton,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
Vodacom's reply21 Aug 2015, 10:50
Official
Hello jeffnorton,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,