appalling service and ****************

<p>MY MOTHERS CONTRACT NUMBERS HAVE BEEN SUSPENDED SHE WAS REFERED TO THE STRORE WHERE SHE WAS TOLD HER NUMBERS ARE CANCELLED ON THE SYSTEM AND SHE MUST CALL CUSTOMER CARE. WE CALLED THE CALL CENTRE AND SPOKE TO MORE THAN 6 PEOPLE WHO WERE UNABLE TO ASSIST.<br />I REQUESTED TO SPEAK TO A SUPERVISOR (DINEO) WHO WAS VERY RUDE AND NOT WILLING TO ASSIST AND REFED ME TO ANOTHER DEPARTMENT. SPOKE TO ASHWIN ANOTHER SUPERVISOR HE PROMISED TO EMAIL INVOICES FROM JUNE TO CURRENT TILL NOW I'M STILL WAITING. <br />MS MATHE HAS BEEN VODACOMS CUSTOMER FOR MANY YEARS BUT THE KIND OF SERVICE SHE GETS ITS APPALLING. I NEED TO UNDERSTAND THE AMOUNTS CHARGED ON THE INVOICE AND WHY ARE THE NUMBERS SUSPENDED BEFORE CLOSE OF BUSINESS MONDAY OR I AM TAKING THE MATTER TO ICASA.</p>