MJ
Melchisedec J

1 reviews | Active since Jul 2019

15 Jul 2024, 12:14

Appalling Service Again

Vodacom signed Us for the Fibre Connection and made a promise that with connections Issues they will send their Own technical Team,now there has been LOss Of Signal and I have registered a fault with them,IT is Now more than 72hrs and I am given lame stories that they have discontinued their Service With Vuma-Reach and Inmust wait for the Technician to Contact Me from VUMA

0
Replies (2)
Vodacom
Vodacom's reply15 Jul 2024, 14:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
MJ
Melchisedec J's update15 Jul 2024, 14:06
Reviewer Update
It is the same automated message everytime