APPALLING SERVICE

I flew to Canada a week ago and despite being on the phone to Vodacom for hours, my three numbers have been blocked for calls. I am in isolation and cannot even dial a shop to order food. Numerous emails to Vodacom had no effect whatsoever. I get asked to supply a number where they can contact me! I have suffered terribly as a result of not being able to call, this despite a huge credit of in excess of R1000 on my account. Vodacom made no effort whatsoever to assist me and I am appalled by the way their automated responses loop back and forth without them rendering any real assistance. I feel that I am within my rights to terminate my agreement with them unilaterally.