CR
Charles R

1 reviews | Active since Aug 2020

02 Mar 2021, 00:31

Appalling Service

I am disgusted with the level of professionalism by one Zam another lady called Chiron van der Heever.I was on a month to month fibre contract and requested cancellation beginning of January .They keep sending me a bill and I no longer use they service and Vodacom has the audacity to keep debiting my account-get competent staff please this level of service is atrocious

0
Replies (1)
Vodacom
Vodacom's reply02 Mar 2021, 07:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team