TL
Tumi L
1 reviews | Active since Mar 2020
21 Jan 2021, 18:36
Appalling service.
vodacom fibre have made it their mission to make it difficult to cancel a month to month subscription. Spent 3 months trying to get out of a month to month contract and still have to pay them to get out.
Should have known customer comes last.
Contact center personnel are ill-informed and misleading. Yet you get told, it is well within their right to deduct money each month. Appalling, Stay away from vodacom fibre
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Replies (1)Vodacom's replyOfficial
22 Jan 2021, 07:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jan 2021, 07:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
