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Tracy-Lee Thomas
1 reviews | Active since Feb 2025
10 Feb 2025, 13:50
Appalling service
I am absolutely appalled at the service received from Vodacom, even with the current product/service that I am currently paying for. I requested on numerous times for assistance from Vodacom and through the Specialist's, whom just keep making promises they cannot meet - someone call me urgently!!!!
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Replies (2)
Vodacom's replyOfficial
10 Feb 2025, 15:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Feb 2025, 15:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Tracy-Lee Thomas's updateReviewer Update
18 Feb 2025, 15:59Hi @Vodacom please can the consultant that was assisting me please contact me again. I have landed and am reachable now.
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Tracy-Lee Thomas's update18 Feb 2025, 15:59
Reviewer Update
Hi @Vodacom please can the consultant that was assisting me please contact me again. I have landed and am reachable now.