CM
Charmaine M
1 reviews | Active since Apr 2024
26 Feb 2025, 09:45
Appalling Service.
Please provide me with a copy of the contract you are trying to debit me for. Until you provide me with the contract I will continue to reverse the debit order. This is not my contract. You said you sent me an email on 14.01.2025 I've received nothing.
I'll wait for your robot to send me your standard message that someone will make contact with me. Which they never do.
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Vodacom's replyOfficial
26 Feb 2025, 10:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Feb 2025, 10:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team