GZ
Gail Z
1 reviews | Active since Jan 2016
26 Oct 2020, 11:29
appalling service
22/07/2020 sent cancellation letter to cancel contract 29/08/2020. 22/07/2020 received confirmation with reference number. nothing happened. have called every month and am fed all these stories as to why contract not cancelled but I am still being billed. How do I cancel and get a refund for the monies Vodacom is *****ing from my account.
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Vodacom's replyOfficial
26 Oct 2020, 12:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Oct 2020, 12:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team