APPALLING SERVICE

Ordered a phone (plan upgrade) on Tuesday morning before 08:00, received a confirmation email with the order number within minutes. On the said email, confirmation that stock of the phone I requested was available. Logged in the following day to track the order, and to my surprise there was no order on system. Called Vodacom to follow up and I was repeatedly being told that I had gone through to the wrong department. After much patience exercised I eventually was \assisted"by being told that there was no stock. Then systems were apparently not working and I was to be contacted back. Received the call from Tarryn Padayachi to advise that she's redoing the order"