APPALLING SERVICE

<p>Trying to unblacklist my phone has become a nightmare. After phoning the call centre 3 times Monday and going into Vodacom in Fourways everyone gave me a different story. Yesterday went back to Vodacom Fourways only be told I need to fill in a form and get an affidavit and it can be sent through, and I will then be sent a reference no. Duly do as Im told and email everything off 24 hours later heard nothing. Phone call centre and press 1 for English only to get through to someone who speaks to me in every other language except English, and when did speak to me in English i could barely understand her. Eventually get through to team leader because you cannot speak to management!!!!!!!! only to be toldi need to resend and once again can't personally speak to the unblacklising department. What a joke I have never come across such *********** untrained personal who are dealing with the public on a daily basis. </p>