1 reviews | Active since Feb 2017

02 Feb 2017, 11:20

appalling service

<p>I am trying to call vodacom customer care to cancel a contract. I have selected all the right options for cancellations. I have been on hold for (so far) 54 minutes......and counting. This is beyond ridiculous</p>

0
Replies (1)
Vodacom
Vodacom's reply02 Feb 2017, 12:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,