appalling Service

This is the second review I am writing, the first one was the 15th of May, and still NO contact from Vodacom! My fiber has been down at my house since 06-05-2026, and up to now Vodacom has made ZERO effort to try and assist me in sorting out my problem! I have only had contact when I phone in, which was multiple times! It seems like if the problem cannot be fixed with the click of a mouse, when we hang up they don't give a flying ****! I have most probably spoken to half the people working there, even a 'escalated line manager', or whatever he is called, and still NOTHING!!!! Now I am trying to cancel my service, where my contract has ended anyway, and they don't even respond to that!! Come on Vodacom, catch a wake up!! SR ***.