Appalling Service

<p>I querried the length of my contract and I was called by one of the ladies from Mondial or something and was told that they listened to the recording and I had agreed to the 24 month contract. I then requested that they let me hear the recording and she told me they will make it available and I would have to visit a vodacom store and listen to it and therefore she will contact me as soon as it is available. As I was waiting today the 10th of January 2017 I receive a call from Mondial again confirming which number am I quering I therefore explain to the lady that I was called and was told to wait for the recording and the lady tells me that my query has not been dealt with yet because they were not sure which number i was quering.... they haven't listened to any recording. Can you please explain to me who is dealing with my query and why was I called to say they have listened to the recording when I then request to listen to the recording myself I am then called to say they haven't listened to the recording?!..... and I responded to my Hello peter review about this to say that my query hasn't been sorted and still did not get response from Vodcom. I guess they take their customers as joke </p>