1 reviews | Active since Dec 2013
Appalling Service
<p>It has been a day and Vodacom despite sending me a message saying a consultant will be in touch has still not called me back. I tried calling there customer service again today and waited for 15 minutes listening to that awful music in the back ground followed by the annoying automated voice. I am currently looking into reporting Vodacom to a consumer forum, I know ICASA will not handle this at the moment as they require you to exhaust all avenues with the provider first. Unfortunately i am just exhausted from waiting to get in touch with a consultant let alone anyone from management. WHEN AM I GETTING ASSISSTANCE!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
