Appalling service

I have just called the call centre 3 times, listened to 2min of preamble and voice call recognition (3 times) only to have my call dropped just as it started to ring! <br> <br> 2 weeks ago it was recommended to me that I switch from a Smart S package to a top up one as Vodacom does not supply accurate information to prevent users going over their data amount. <br> I specifically asked if I would have access to the SAME DATA BUNDLES add before and was told \yes!"<br> <br> I now find that the 1gig that cost me R69 before now costs me R149!<br> Added to which"