Appalling service
<p>My contract stipulates that I have to pay R660 EVERY month but for some superstitious reason I'm paying R860 DUE to taking out my new contract before the time??? Since when has this become a thing? I'm disgusted with the lack of communication, if I had known I would've waited out the 3months. Vodacom should not send there valued customers a message saying they ready for upgrade when they actually know the customer will be paying extra.....</p>
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Vodacom's replyOfficial
04 Oct 2016, 13:38Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Oct 2016, 13:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,