Appalling Service

On Mon the 2nd of March I contacted Vodacom regarding a new contract. I spoke to Tarryn and we went through the procedure of creating the line and applying for a iPhone 6 16gig in silver.<br> On Wed the 4th I phoned to inquire the status of the contract and was told Tarryn was unavailable but the agent gave me the tracking number for the parcel with RAM and the reference number for the application. I phoned EVERYDAY but was always told Tarryn was busy and she would call me back. My tracking number didn't show an RAM<br> The following week Mon I phoned again and was advised by another agent to go to Vodaworld and do a dealer swap. I spent 2.5hrs at Vodaworld only to be told it couldn't be done.<br> On Wednesday the 11th I phoned and got through to a supervisor that advised the delay had to do with starter packs. She PROMISED that she had removed the starter pack and that I would receive the phone.<br> This week Monday I phoned again and spoke to Sharleen the supervisor. She checked the system and told me that no-one had requested the removal of the starter pack but she would do it and PROMISED me I would receive my phone by Friday.<br> On Monday it will be 3 weeks and no phone. No-ne EVER returns calls