cR
christelle R

1 reviews | Active since Sept 2016

27 Sept 2016, 11:21

Appalling service

<p>I have attempted to cancel our companies My Gig 1 Month - Month additional data for the last 8 months with no success. I have called the contact centre , written letters to the correct departments at no avail . We have no alternative but to approach legal action in the event that this does not get resolved.</p> <p> </p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply27 Sept 2016, 12:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,