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Nthabiseng N

1 reviews | Active since Sept 2016

11 Sept 2016, 16:53

Appalling service

<p>Vodacom is by far the most expensive network in the country and theirconsultants give the most horrible service ever. I loaded airtime last night and been buying promotional data, made sure that my phone setting were adjusted so that I don't run out of data nor airtime and guess what?, a few minutes later everything was gone. Called the call center and their so called consultant couldn't even explain what happened. Now I understand why people are ditching this network. It's way beyond ****py. Now I have to rate it with a star that it doesn't even deserve,nxa!!!</p>

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Replies (1)
Vodacom
Vodacom's reply12 Sept 2016, 07:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team

Best regards,