Appalling Service

<p>On the 2nd of July 2016 I visited the Vodacom shop in the Workshop to upgrade my existing contract. I was given the Samsung Galaxy A3 2016 which stopped working on the 06/07/2016. I returned the cellphone with the original packaging and accessories as requested. And I was told that I would receive an SMS with the Credit Note Number within 7 working days to collect my new cellphone. I have not received any feedback from Vodacom since the day I returned the faulty cellphone.</p>