JT
Jess T

1 reviews | Active since Oct 2015

19 Oct 2015, 11:18

Appalling service

Since switching to Vodacom 2 months ago, I have had multiple issues with my data being instantly consumed for no reason. I am very aware of how to manage my data, all subscriptions and updates are set on manual and this never happened with Cell-C, only since movin to Vodacom. <br> <br> On phoning the call centre to report the problem I have been utterly appalled at the service. On finally getting through to an agent I have either been left holding on while hearing laughing in the background and then being hung up on

0
Replies (1)
Vodacom
Vodacom's reply19 Oct 2015, 11:21
Official
Hello jesstyrrell,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team