JT
Jess T
1 reviews | Active since Oct 2015
19 Oct 2015, 11:18
Appalling service
Since switching to Vodacom 2 months ago, I have had multiple issues with my data being instantly consumed for no reason. I am very aware of how to manage my data, all subscriptions and updates are set on manual and this never happened with Cell-C, only since movin to Vodacom. <br> <br> On phoning the call centre to report the problem I have been utterly appalled at the service. On finally getting through to an agent I have either been left holding on while hearing laughing in the background and then being hung up on
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Replies (1)Vodacom's replyOfficial
19 Oct 2015, 11:21Hello jesstyrrell,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Vodacom's reply19 Oct 2015, 11:21
Official
Hello jesstyrrell,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
