Appalling, insensitive, shocking service from Vodacom

I am utterly disgusted and disappointed at the horrid service given to me by Vodacom whom I have been a customer of for over 15 years.

I was given an automated option to make a payment arrangement last week and without warning they suspended my phone line this afternoon.

As an entrepreneur I need my phone to be able to run my business, but these big telecommunications companies don't care.

All they want to do is make obscene profits at the expense of their customer, who is exploited in the process.

I definitely plan to move service providers. The arrogance of the alleged No.1 Service provider is absolutely appalling, and the call centre agent offered no solution or and opportunity to escalate the matter.

I have no words...