Appalling follow-up & customer service by Vodacom

I've officially decided @Vodacom has an inconsistent way of managing #customerservice After +/- 10yrs, I've decided to discontinue my contracts as soon as I can pay them off. <br> <br> After complying on my end with paying outstanding amounts by early January, since then my line has not been reconnected. There is a miss between head-office and Tygervalley on my reactivation forms. When after 3 weeks the form was found, a week goes by and I am still not reconnected. I've lost out on my data packages AND they will probably expect me to pay for February EVEN though I'm not using the line. DISGUSTING!!! <br> <br> I absolutely hate it when a consultant at Tygervalley says, \Mam I am following up and will call you back