MD
Melanie D
1 reviews | Active since Jun 2019
09 Jul 2019, 15:09
Appalling fibre service Vodacom
Going onto the third month now since we signed a fibre contract with Vodacom. It has still not been installed and no installation date has been provided after numerous telephone calls to the call centre and the fibre centre.
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Replies (2)
Vodacom's replyOfficial
09 Jul 2019, 15:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jul 2019, 15:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
01 Aug 2019, 08:18Dear Customer, We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance. Regards Consumer Website Team
Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance. Regards Consumer Website Team
Vodacom's reply01 Aug 2019, 08:18
Official
Dear Customer, We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance. Regards Consumer Website Team
Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance. Regards Consumer Website Team