APPALLING EXPERIENCE AS A PROSPECTIVE CUSTOMER

I app**** for a new contract on the 21st of October, since then daily when following up with Vodacom Sales, I am told the same thing that "it's pending and someone will phone me"

Having sent all the relevant documents, I have spoken to 7 consultants over the phone and received 3 emails from Lisa Jimmie, Nothando Ngiba and Zandile Taylor who have confirmed that my documents were successfully uploaded and that the will follow up and phone me back, to this day none have phone me back. Zandile even asked that I resend documents which I did but it seems everyone at Vodacom Sales have no regard for prospective customers and are just not bothered.

If it have to jump through hoops to be a customer, what kind of treatment do I then get when I am customer. Please cancel my application, I will try elsewhere where I will be appreciated