1 reviews | Active since Nov 2016
Appalling customer service at the Vodacom opposite Wimpy and next door the Samsung store in Eastgate mall
<p>I have received the customer service in the history of mankind from this Vodacom store. I have made 4 visits to the store in an attempt to resolve a sim swap related issue with no sucess or solution. I have been sent from pillar to post. I have still not had my problem resolved so I have decided to drop off the device at the store because it is not working. I would suggest people to stay far away from that store if they do not want to be disappointed because I have never experienced such appalling service in my life.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
May you kindly contact me on ********** 517 if you are planning to call me. This is because the number you might have on your system is not operating because of the inconvenience from Vodacom.
May you kindly contact me on ********** 517 if you are planning to call me. This is because the number you might have on your system is not operating because of the inconvenience from Vodacom.
