Appalling Customer Service

Extremely disappointed with the level of service. During a previous call, the service was so poor that I ended the call, only to have the agent call me back from a private number to swear at me.

To make matters worse, my issue is still unresolved. I have followed up with two emails and several Facebook messages over the past two weeks which have all been ignored

All of this just to get a copy of my monthly statement. It’s absurd that I have to chase down my service provider simply to find out how much I owe. It’s gotten to the point where I’ve paid my account several months in advance just to avoid any further issues.

I would give them zero stars if I could.