Appalling customer Service

<p>I have been trying to get Vodacom to assist me with a cap on my data contract since atound 8 this morning. Almost all the consultants couldnt assist me, with one eventually telling me that it's not possible to cap data only voice. I sent an email to customer care for assistance and insted of Vodacom helping me, the send me terms and conditions which at this point in time aren't being helpful as I needed assistance. If the call centre agents can tell you 4 different stories and only be assisted on the 5th attempt, after even walking into a Vodacom branch and still getting no joy! I am really disuisted by this service I have been recieving from this serviec provider for the past couple of months. This is not not my first time complaining, What is even more disturbing is that it's been barely 3 months since my last complain! When are we going to be taken seriously as paying customers?? I am one of those who will log a dispuit but still settle my full amount, whether i dispuit it or not. Yet Vodacom is not forthcoming when it comes to the efficiency and professionalism for dealing with customers with issues! I am really dissappointed.</p>