Appalling Customer Service

Hi there

I have come to realize that to get hold of anyone in the Vodacom head office is impossible. You hide from your customers. The rating I have given you of 1 is far to generous. It should really be a rating of minus 10. My account has falling behind a bit and I called vodacom to organise some sort of arrangement. Spoke to a lady called Margret, and I am appalled at the attitude she gave me. She would not let me speak, and kept talking and wouldn't hear a thing I had to say, as she wouldn't keep quite. I am shocked. When I finally got to her listen and I asked to speak to a manager she told me that they all in meetings which seems a standard excuse. Its a wonder you guys are in business judged on the way you speak to your customers. I am really thinking that its time to move to another network. Hope to get some feedback from you